When the medical group was hit with a cybersecurity incident, many patients had trouble making appointments and accessing their own recordsIn a letter sent to patients around 4:30 p.m. on Wednesday, PHMG confirmed that its internet is still down but said it expects to regain access in the next week. After that, the medical group said it should be able to get electronic medical records back up and running.
For weeks, patients were unsure if any of their personal data was compromised. NBC 7 spoke with numerous patients who have had trouble making appointments and accessing their own records while PHMG's systems have been down. "We are also investigating what impact, if any, this incident had on the security of data within our environment," PHMG said in its statement, in part.
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