Research: More People Use Mental Health Benefits When They Hear That Colleagues Use Them Too

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Novartis has trained more than 1,000 employees as Mental Health First Aiders to offer peer-to-peer support for their colleagues. While employees were eager for the training, uptake of the program remains low.

A study of 2,400 Novartis employees around the world found that simply hearing about others’ struggles can normalize accessing support at work.

To understand why, a team of researchers conducted a randomized controlled trial with 2,400 Novartis employees who worked in the UK, Ireland, India, and Malaysia. Employees were shown one of six framings that were designed to overcome two key barriers: privacy concerns and usage concerns.

 

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