The busiest four days during the half decade were Saturday, June 27th, 2015 when volunteers received 2,334 calls; Monday, October 5th, 2015 ; Friday, 19th January, 2018 and Tuesday, August 8th, 2017 .
The busiest time of day on average is between 6pm and midnight when 35 per cent of a day’s calls come in. The busiest hour is from 8pm. The charity will on Monday announce private-sector funding for the helpline has been secured for a further five years as six telecoms providers have agreed to extend their support for the service until 2024.
The main issues people contacted Samaritans about last year were mental health or illness , isolation and loneliness , family issues and relationship problems . File photograph: iStock
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