HYATTSVILLE, Md. — When Jamieson Brill answers a crisis call from a Spanish speaker on the newly launched national 988 mental health helpline, he rarely mentions the word suicide, or “suicidio”
With bipartisan congressional support and just under $1 billion in federal funds, the 988 mental health helpline has quickly expanded its reach in the six months since it launched — with over 2 million calls, texts and chat messages pouring in. “The call volume is, in some instances, well beyond what we anticipated,” said Miriam Delphin-Rittmon, assistant secretary for mental health and substance use in the Department of Health and Human Services. “It does let us know that people are struggling, people are having a hard time. Where I feel heartened is that people are getting connected to services and supports, as opposed to struggling on their own.
Calls show no signs of slowing into this year, with counselors answering 3,869 calls on New Year’s Eve and the first day of 2023 — a 30 percent increase compared to the previous holiday. The Spanish language line saw an increase of 3,800 calls year over year from November 2021 to November 2022.In November, Washington became the first state to launch a mental health crisis line dedicated to American Indian and Alaska Native people.
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