Are mental health apps failing users on privacy protection?

Are mental health applications failing users on privacy and security? Although they deal with particularly important and often sensitive topics – such as depression, anxiety, violence, eating disorders, post-traumatic stress disorder or suicide – many of these applications share user data freely.

“The vast majority of mental health and prayer apps are exceptionally creepy,” warns Jen Caltrider, Mozilla’s ‘Privacy Not Included’ lead. “They track, share, and capitalise on users' most intimate personal thoughts and feelings, like moods, mental state, and biometric data.” The privacy policy of these companies is considered vague by the study. Yet, this doesn’t stop the apps from collecting as much personal data from their users as possible. Moreover, a majority of these applications offer poor account security despite containing highly personal information about the users.

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