Subway franchisees slam executives, demand lower fees

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More than 100 Subway franchisees slam executives and demand lower fees in open letter to 'multi-billionaire' owner

A Subway representative told Insider at the time that the letter was not representative of most franchisees' opinions. DeLuca herself has not responded, publicly or to franchisees, a franchisee who helped write both letters told Insider.

In an internal message viewed by Insider, Trevor Haynes, Subway's president of North America, responded internally to"one-sided and misleading news articles" later in April. Haynes also addressed rumors that the company was attempting to sell itself, writing:"Subway is not for sale. For more than 50 years, Subway has operated as a privately-owned company with owners who are committed to the brand and our franchisees' long-term success.

"One fourth of the franchisees are gone already," since Subway's peak of 27,103 locations in 2015, said the franchisee, who asked to remain anonymous to speak frankly about the situation, but whose identity was verified by Insider.

 

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Quality of food is poor - never changes much, size from size o bread. Staff lack proper proper training in order to know what food they are using.

Only 100? Is that a typo? I would guess that many more than that would be disgruntled. My suggestion would be to start their own sandwich shop...then they can call all of the shots. Subway hasn't innovated much since they added breakfast years ago anyway :)

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