It is not only the tide of public opinion that says it. The public health system in North West province is falling apart. The numbers are in, and they suggest the situation is dire.number of medical malpractice cases in the province “increased from a mere 53 in 2016 to a staggering 500 cases in 2019”.North West Department of Health faces medical malpractice claims amounting to R4-billion, with an additional 500 cases currently under investigation,” says the statement issued on 7 August 2019.
North West Health Department spokesperson Tebogo Lekgethwane admits that the facility is failing people due to the manual record-filing system.That system is old. Sometimes the files are stolen,” he says but failed to state who steals the files.Sometimes it’s not that it is lost. It takes time to retrieve the file when a patient has to be attended to immediately. The only solution is an electronic filing system but it’s costly and it must be budgeted for.
A 13 September 2018 memo by acting CEO Jillian Moromane is still up on the walls and says the “operating theatre is out of order due to repairs of air conditioners”. In the hallway are also reminder posters about ‘outstanding performance agreements, work plans and job descriptions directed to hospital staff.
The story of Madie is the story of many other women who come to access healthcare in the facility. It is also the story of performance agreements not being met and job descriptions not being clear. When I complain I’m told I’m being unreasonable. A decision was made to remove my uterus because the doctor said the source of the pain was in the womb. After the removal, my physical problems started. I can no longer have children and I can’t have a partner. Who will sleep with a paralysed woman?”
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