It is a challenging job, compounded by the fact that Braune also coordinates the company's global Lighthouse Core Team, which provides peer assistance to struggling employees, as well as a shoulder to cry on."It's the difficult part, but sometimes tears help clear the situation," said Braune, who is based in Germany.
Indeed, Braune coached one woman who returned to work at SAP after a mental health leave, but had not been open with her manager and colleagues about why she took time off."People have a tendency to hide what was happening – they feel shame," Braune said. One key offering for employees is a two-day immersive mindfulness program, so popular it has a waiting list of 9,000. The company also shares video testimonials on its internal website from colleagues who have overcome challenges.
"We didn’t ask, but it has happened that many of our leaders stepped up and started telling their stories, their personal struggles or ones they’ve witnessed," said Sonja Kellen, senior director of global health and wellness at Microsoft."And it has naturally become pervasive in the culture." Last May, Microsoft hosted several movie screenings about anxiety and suicide, followed by conversations with the people who volunteered their stories. A counselor stood by.Cost savings are not the key driver, even though mental healthcare is a top spend, Kellen added, noting that mental health breaks are one of the top reasons people go on leave at Microsoft, beyond parental leave.Of course, there are apps for helping culture change.
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