VERIFY readers Sherry and Linda recently reached out about an email they received purportedly from Ticketmaster claiming some Ticketmaster customers’ personal information was involved in a data breach. Wanting to make sure they didn't fall victim to a scam, they reached out to us to confirm it was real.The email alerting Ticketmaster customers about a security data breach is real, VERIFY found. Ticketmaster said they contacted customers in the U.S.
To help customers protect themselves from identity theft, Ticketmaster is offering free identity monitoring services. These services will be provided by Cyberscout, a TransUnion company specializing in fraud assistance and remediation services. Ticketmaster customers can sign up for Cyberscout using this link:Ticketmaster is currently involved in a class-action lawsuit because of a data breach that occurred on or around the same time as the dates mentioned in the recent email.
VERIFY reached out to Ticketmaster to confirm whether the two incidents – the one mentioned in the lawsuit and the one referenced in the email – were the same, and did not hear back at the time of publication. Report the breach to your banking institutions and credit bureaus
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