Dr. Seema Parmar holds a PhD in International Public Health from the Johns Hopkins Bloomberg School of Public Health. She is a leader in Advisory Services at Cleveland Clinic Canada, a medical centre where physicians, wellness experts and management consultants help organizations improve employee health and manage organizational risk.
Unfortunately, Canadians often do not get the mental health treatment they need, with cost among the main barriers. Much of mental health care is provided privately in Canada, with people paying out of pocket or, if they are lucky, through employee benefits. This means Canadian companies play a pivotal role in ensuring employees get the mental health care they require.
Other companies, such as Bell Canada, have lifted caps on mental health benefits for employees and their dependants altogether. “We promote prioritizing your mental health the same way you would your physical health, so it was important for us to act on that idea in a concrete way for our team and their dependants,” said Nikki Moffat, chief human resources officer at Bell.
Seeking support for mental health requires patients to navigate a complex array of practitioners without fully understanding the support they require and who is best qualified to provide it. Practitioner shortages can lead to lengthy wait-times, particularly if the individual is seeking a practitioner from their cultural background or with similar experiences.
“It’s not just providing benefits, it’s everything that comes with it including the training and culture change to reduce all barriers that might keep someone from getting the help they need, eliminating stigma and opening up conversations and encouraging employees to seek support,” says Bell’s Moffat.
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