Residents line up in front of a mobile enrolment center from the Ivory Coast health authorities in Abidjan Monday, June 10, 2024. The country’s universal health coverage program, has been criticized since its inception in 2019 for an inefficient voucher …ABIDJAN, Ivory Coast — Health authorities in Ivory Coast launched mobile enrollment centers for the country’s universal health coverage program, which has been criticized since its 2019 inception over difficulties accessing benefits.
However, many participants who have managed to enroll have reported glitches, including that vouchers given at hospitals that are supposed to provide them with medicine are later not accepted at pharmacies - requiring patients to pay out of pocket. Resident Bruno Agnissan already has a CMU card, but he came to an Abidjan mobile enrollment center in search of information about how to successfully use it.
“When we went to the pharmacy and I presented the voucher, the pharmacy said that no, this is only for civil servants, that it won’t work for us individuals,” Agnissan said. “I went to all the pharmacies, and it didn’t work.”Samuel Touffet, another local resident who came to the mobile center to get updated on coverage under the program, echoed Agnissan’s concerns.
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