In California, there are policies in place meant to ensure people with limited English speaking ability can still access and understand their health care prognosis or care instructions in the language they speak.
The new hub, according to the bill, would help ensure California patients are receiving post-care instructions in their language. Or, if someone isn’t able to get information about their diagnosis from their doctor’s office in that language, the new office could serve as a resource. As the analysis for his bill puts it: “There is no designated office within CalHHS to provide critical oversight, accountability and coordination across its various departments and offices to ensure individuals have meaningful access to government programs and services.”