Wu shared the surprise news during a press conference outlining the city's plans for a Celtics parade, scheduled for Friday.
"If you are experiencing an emergency, if you find your way to police, fire or EMS, we will make sure that you get to the right place," Wu said."So, don't worry about needing to have the exact right number or anything as this is getting resolved very quickly." Residents across the state received an emergency message via mobile phone announcing the outage just after 2:30 p.m.
The Boston Fire Department released a post on X.com, formerly Twitter, advising people to call them directly or to use one of the city's street-level fire boxes in case of an emergency. The pre-mobile-phone technology isPolice and fire departments across the state are sharing similar messages online,However, Wu and city fire officials said they expected the outage to be temporary.
In April, 911 systems were down briefly in several Massachusetts communities. The issue was related to a networking problem at a data center,Millions of people in other states were affected by a similar 911 outage in April.