London Health Sciences Centre reduces cancer surgery wait times by 50%

Ontario’s London Health Sciences Centre has improved cancer surgery wait times by 50 per cent over the past year for non-urgent and non-emergent patients.

“We know how hard it is for patients with cancer and their families to wait for surgery, and we needed to do everything we could to improve our times,” says Dr. Michael Ott, department head of the oncology department at LHSC. “This involved finding new ways to maximize our current resources and improve efficiencies – like improving our referral systems, optimizing our data used in making decisions and dedicating more operating room time for cancer surgeries.

“It’s a massive thing to patients,” Ott says. “Everyone at the LHSC organization here that deals with cancer patients encounters it on a daily basis. So, everyone was all in on making sure that we shrink that time as much as possible.” The team at LHSC then worked with groups of surgeons and colleges to look at their practice plans and promote things like central referral processes so everyone can get sent to the location with the shortest wait-list.

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