Medical startup Sword Health announces AI solution that patients can talk to

The company offers digital tools to help patients manage pain from home and avoid other treatments like opioids and surgery.

Phoenix is designed to replicate the work of a care specialist. Bento said patients should feel like they have a physical therapist inside their homes. Patients can talk directly to Phoenix about how they are feeling, and the new"specialist" can respond, offer feedback and adjust the difficulty and duration of the session in real time.

Phoenix will propose changes for the patient's next session, as well as a follow-up message about the session they completed. Bento said a human clinician decides whether to accept, reject or edit those recommendations. Sword's clinicians have authority over what exercises are appropriate for a patient, so Phoenix does not make any decisions independently."This is health care, so you will always need that final approval," Bento said in an interview.

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