severe concerns about financial hardship. And, according to one poll, nearly half of insured adults say they were unable to solve their issues, with aabout his frustration with Aetna and its paltry reimbursements for out-of-network doctor visits, even after paying extra for a plan that supposedly covered them.blamed partially on a cost consulting firm the insurer uses.
A little over a month later, Dynlacht allegedly sent Finke another letter, which referred to a pair of Aetna employees—a resolution analyst and a senior benefit specialist identified in court filings only by their initials—as “two of the greediest, most corrupt and useless people that I have ever interacted with.”
In one fax, Dynlacht allegedly posed as a Saudi named “Syed Hussain” and called an Aetna employee a “goddamn fucking thief” for offering out-of-network reimbursements as low as 5 percent. Throughout last year, Dynlacht allegedly mailed off at least a dozen threatening letters, virtually all of them from the Rockville, Maryland area, where he lives, the complaint states.
The next day, a “Christopher Thomas” emailed Aetna execs, writing, “I lost my stepdaughter recently because Aetna refused to pay for her reconstructive surgeries that she required from 3rd degree burns and she ended up killing herself as a result,” according to the complaint. “I hope the four of you are burned alive in plane crashes, as you all travel very much.