Mental health: Patients let down, Betsi NHS boss admits

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Fresh apology issued over 'poor care' received by some at Wales' biggest health organisation.

One report found patients were kept like "animals" at the now closed Tawel Fan ward at Ysbyty Glan Clwyd, Bodelwyddan, Denbighshire

Chief Executive Carol Shillabeer, who was not in post when the four reports were published, said the review "provides an opportunity for the board to offer a further public apology to that of previous boards regarding the poor care that was provided in the past". Among the concerns highlighted wre the lack of electronic records and the lack of investment in infrastructure, although bosses have said that is being addressed

The health board employs more than 19,000 staff and provides NHS care across north Wales, with a budget in excess of £1.8bn

 

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