Debt or deceit: Valley woman says medical bill call sounded real, but wasn’t sure until she Let ABC15 Know

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Emmy-nominated journalist Christel Bell comes to KNXV after spending several years at WDAF in Kansas City as the main anchor.

When a Valley woman received a call from someone telling her she owed them money for a past due hospital bill, she wasn’t sure if it was real or not.

Scammers tried to take Robin to the bank for $1,300. They claimed she owed Tempe St. Luke’s Hospital for an unpaid medical bill.Robin has dealt with health issues over the past decade, and at first, she thought it was real. If someone claims you owe money, ask for details. Hang up and call the medical professional directly. Do not use the information the caller provides, look it up for yourself.“They told me there was no record of me being in the hospital on that day at all,” Robin said.“I guess one of the most confusing parts about it too, was it was a local phone number,” explained Robin.

Don’t give into scare tactics. Robin said the scammers were yelling and aggressive during the call, but a legitimate business will never threaten, belittle or yell to get you to pay up.Robin said she was glad Let ABC 15 Know was able to help her, and that she didn’t give the caller any money or information.

 

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