COMMENTARY: Patients inform new map for health-care transformation, policy makers just need to listen

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Halifax Regional Police release Dartmouth suspect’s name and photo | SaltWire #news #novascotiaAs I prepare for my annual canoe trip, I marvel at the intelligence and ingenuity of the people who create maps, without which I would surely disappear into a portage, never to be seen again.Primary care is the name we give the health services that meet our day-to-day needs; it is typically our first point of contact in the health system, which includes family doctors and nurse practitioners.

Kiran and her team have gone to these same people, using their life experiences, ingenuity, intelligence and insights to shape the OurCare Standards. The roadmap is a powerful message from the people we doctors have the privilege to serve. For much of my career I was fortunate to work with colleagues and community leaders who shared a common interest in providing for the health-care needs of the community in which we lived. Over the years, through health-care reform, community input and local decision making has been removed. Communication has been mostly one way. Budgets have been pinched. Communities have floundered.

Belief in “we can do better” and trying to live up to that ethos in today’s world has contributed to the burnout of many of my colleagues. Many of us have gone into self-preservation mode.

 

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