While each of their stories is different, the results are frustratingly similar — dealing with the National Disability Insurance Agency has driven some of the most vulnerable people in our society to the brink., but the funding to care for his daughter ran out, despite their needs increasing because he couldn't do as much to help her.Becki's story
"I've bawled my eyes out on many, many occasions, because it's just become so frustrating," she said. She said it was common to see families or participants lose funding due to the complexity of the system.The final report from the NDIS review has made 26 recommendations and detailed close to 140 "actions" it says are needed to transform the scheme over the next five years. Here are the biggest takeaways."The NDIS has implemented a new computer system and it means that emails don't even get seen for weeks or months.
Ms Cricelli said she was relieved, but that it shouldn't take months of phone calls, emails, and administrative headaches to resolve the issue.Mental health carer and advocate Mary Hollick, who is a member of the Ballarat Mental Health Carers Circle, described the NDIS as a "catastrophe". "It really speaks to the Byzantine maze of the NDIS, which family members are not trained or supported to understand."Thusitha Nugagahakumbura and his wife Neelanthi Munasinghe were visiting Ballarat with their family in late 2023 when Mr Nugagahakumbura was injured in a racially motivated attack.