: The Malaysian Medical Association has lauded Health Minister Datuk Seri Dr Dzulkefly Ahmad for stating his strong stand against bullying in the public healthcare system.
“ it indicates a significant lack of trust in the existing systems that are supposedly designed to address workplace issues and grievances.”However, their complaints are often met with sluggish responses and minimal action, allowing perpetrators to evade the consequences. “Something is not right with its system, so we are urging the ministry to establish standard operating procedures for reporting and managing incidents, and to establish a timeline to complete investigations and resolve cases to regain the trust of doctors.”
“Doctors can continue to lodge their complaints through the Higher Education Ministry’s Public Complaints Management System, the ministry’s MyHelp portal and HelpDoc. On the ministry’s establishment of the Healthcare Work Culture Improvement Taskforce in 2022 to review the work culture in public healthcare, Azizan said it was a step in the right direction.“The government must explain why this is the case, especially if it involves taxpayers’ money. The MMA also put forward numerous solutions to combat bullying, yet none were adopted.”