WASPI: Women who lost out in state pension age change owed compensation, says ombudsman

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The Department for Work and Pensions (DWP) failed to adequately communicate changes to women’s state pension age, and those affected are owed compensation, the Parliamentary and Health Service Ombudsman (PHSO) has said.

The ombudsman has asked Parliament to intervene and “act swiftly” to make sure a compensation scheme is established. To date, the DWP has not acknowledged its failings, nor put things right for those affected, the ombudsman said. Its investigation found that thousands of women may have been affected by DWP’s failure to adequately inform them that the state pension age had changed.

Rebecca Hilsenrath said: ”The UK’s national ombudsman has made a finding of failings by DWP in this case, and has ruled that the women affected are owed compensation. “DWP has clearly indicated that it will refuse to comply. This is unacceptable. The department must do the right thing and it must be held to account for failure to do so. “Complainants should not have to wait and see whether DWP will take action to rectify its failings.

 

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