Personal Perspective: Avoid self-satisfaction and regain trust in public health.

Lately, I have been frequently asked: How do we rebuild trust in public health? I am not sure I have an answer.

This sounds right as a definition. It also does not sound particularly good. Few of us would feel comfortable admitting to feeling self-satisfied, even as we are all liable to find ourselves periodically self-satisfied. On one hand, we tend to feel self-satisfied because we have done something good. It is good to do good, something we should all aspire to. And there is nothing wrong with a healthy pride in our work.

Second, we should care about self-satisfaction in health because it can blind us to when we make a mistake. It is suggestive thatfor “self-satisfaction” in the dictionary reflects this danger: “I initially felt smug self-satisfaction, but within six months realized I'd made a mistake.” Such mistakes can be trivial, or they can be serious.

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