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"I checked my receipt as I was leaving and sure enough I'd only bought one of these Bounty paper towels, but it charged me for three," he tells followers in his video, adding that he had opted to use self-checkout that day. "They're 17 bucks a piece and so they had to give me back $36. If I had not checked my receipt, I'd be out 36 bucks," he says.The comment section on Grimm's video contains mixed emotions from other Walmart shoppers, some of whom argue that the surcharge comes down to user error. In other words, Grimm should have paid closer attention to the self-checkout screen.
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