that gave inaccurate advice, and that it had fostered a Silicon Valley-style startup culture that grated against more cautious approaches to healthcare among its clinical staff. Babylon said then that it had a “safety-first culture” and that “no clinical probability analysis can be right all of the time.
Tower Hamlets, Walthamstow, Camden, Islington and Lambeth are among the London boroughs that have been rejecting therapy referrals on the basis of location, according to a former Babylon employee. Patients getting referred to Hammersmith itself face a long wait. Responding to a U.K. Freedom of Information Act request, a local counseling provider there called Back On Track said that its waiting list for GP At Hand patients had more than tripled in 2018.
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