Davis, who has more than 500,000 Instagram followers, sold personal nutrition and personal coaching programs to her fans. But many of them weren't personally tailored to the people who purchased them, customersDavis has apologized and said she'd handle complaints on a"case-by-case" basis. Many people have received offers for only partial refunds.Several followers are weighing whether to take legal action against her.
Davis, who has more than 500,000 Instagram followers and professionally goes by"Brittany Dawn," was the subject of complaints for years over her personal coaching and nutrition programs. While the programs — which cost up to $300 — promised customized personal coaching sessions and nutrition plans, customers complained that they were all the same. Davis deleted critical comments and blocked users who complained, multiple followers told INSIDER.
In the Facebook group, dozens of people have posted screenshots of Davis's customer service representatives offering only a 50% refund, instead of a full one, even though Dawn didn't supply the services she advertised.