The Future of Mental Health at Work Is Safety, Community, and a Healthy Organizational Culture

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A new study exploring the ever-changing landscape of workers’ experiences and perspectives around mental health, stigma, and work has uncovered new insights about how workplace mental health has changed from before, during, and after the pandemic. The findings show that mental health isn’t improving in the U.S., but there are some new bright spots, too. Workers are demonstrating greater awareness around mental health at work and are looking beyond traditional benefits and the latest technologies

. What they increasingly want is what the research has always shown works: mentally healthier cultures. The authors break down what employees need and — increasingly expect — from their employers when it comes to mental health support and offer several strategies for leaders to foster sustainable, mentally healthy cultures.The state of workplace mental health has shifted substantially in the past four years, expedited by the global pandemic, racial justice reckoning, and other macro challenges.

To better understand workers’ needs, we asked this year’s respondents to rate how helpful the following were to their mental health:Among all respondents, a healthy and sustainable culture emerged as the clear winner, with 78% rating it as moderately, very, or extremely helpful. This remained true when segmenting outcomes across gender, generation, LGBTQ+ identity, race and ethnicity, caregiver status, and seniority levels.

Unfortunately, this isn’t surprising. Despite many employers investing in mental health, many also went “back to business” in terms of— all while still encouraging flexibility and work-life balance, despite the realities of work making it much more difficult to achieve. Amid mixed signals, workers’ sense of psychological safety within their organizations deteriorated despite greater awareness and healthier beliefs at the individual level.

There is not — and never will be — a single, universal way of working that is unequivocally “better” or “worse” than the other. . Even worse, it enables employers to continue “not okay” business practices under the guise of personal resilience.— each with its own philosophy, approach, product, and business objective.

 

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