CHAS IT error: MOH to conduct independent quality assurance review for new major system changes

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SINGAPORE: The Ministry of Health will be implementing an 'independent quality assurance review' for every major system change following an IT ...

"Following this incident, MOH has started a review of our testing and deployment processes to identify areas that can be further strengthened," he said.

"We will also look into automating some parts of our testing and deployment processes, including the detection of anomalous transaction outcomes. We will continue to learn from our experiences to build a stronger and more robust system." "We estimate the amount to be about S$2 million, and we are in discussions with NCS to recover the amount from them.

In September last year, a computerised means-test system that calculates subsidies for individuals, managed by IT firm NCS, was migrated to a new Government data centre.As a result, healthcare subsidy tiers of some individuals were computed without the corresponding full income information, Mr Tong said.

 

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