Classes help Alaska’s growing number of refugees navigate baffling U.S. health care system

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“That's the thing that I try to teach my clients: you have voice, you have rights,' said Lilian Montoya with Catholic Social Services.

Abdul Wahidi, the medical case manager for Catholic Social Services, provides instructions to refugees on how to make medical and dental appointments on Aug. 29, 2023.

She ended up getting her son to the emergency room. But she said it took her more than two years to feel like she really understood the U.S. health care system. It’s part of a larger effort that Catholic Social Services launched in 2016 to make sure refugees understand the complex and often baffling U.S health care system. The number of refugees coming to Alaska in the last two years has soared; last year there were over 500 refugees, up from an average of around 100 in previous years. To meet growing demand, Catholic Social Services started offering new classes this spring and screenings through Anchorage Neighborhood Health Center.

Wahidullah Khan came here from a rural area in Afghanistan two years ago. Through a translator, Khan said the medical system in Afghanistan was much more simple.

 

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