12 year-old Caleb McKague died unexpectedly on Aug. 5. His grandmother Theresa Jobse said the province asked to have his medical equipment returned the day after it was notified of his death.
"My heart just about stopped," she said. "I got really mad. I said, 'how can you phone right now, at a time like this?'" 12 year-old Caleb McKague was described as a happy boy who enjoyed playing with his cousins and going on outings with his grandparents. That call came on Aug. 16, a day after the boy's mother posted on social media, describing the initial conversation with the agent.