In many cases the fees are stated on company's menus. While some are optional and diners can ask to have them removed, others are mandatory. Many add suggested gratuities to the bills of larger parties, typically of six people plus.Many of the restaurants explicitly say that they charge a fee toAt Xuntos in Santa Monica, customers have to pay a 20%"mandatory service charge," which the restaurant says is"non-negotiable, non-discretionary, non-removable.
"We disagree with systems that have heavily recognized only the front-of-house," the restaurant says, noting that the charge is designed to help"push our industry towards a more equitable wage distribution between the kitchen, bar & floor teams." It adds that a tip is"not expected," but diners can still leave one if they wish.
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