shopper in Ohio ordered a few hundred dollars' worth of groceries, but she was charged almost 10 times that amount — and never got the order.Cincinnati TV station WCPO
McCormick said that the shopper filling her order told her the charge would be canceled but stopped communicating with her shortly before she got the notification from her bank. "We understand a customer was overcharged for an order placed on August 9, 2023," a Kroger spokesperson told Insider."We rectified the incident as soon as it was brought to our attention with an expedited refund to the customer's original form of payment and a gift card to apologize for the inconvenience."McCormick told WCPO that Kroger had agreed to a refund and offered her a gift card worth $250.
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