AN INTERNAL PRELIMINARY report found that a HSE regional manager of elderly care conducted a “seriously flawed” and “biased” investigation into a staff dispute over the care of a patient.
However, the investigation remains only half complete as the HSE has yet to finalise its own actions and outcomes, including any sanctions, from the investigation – despite receiving the investigator’s preliminary findings last October. In her testimony, the HCA had claimed that the incorrect focus on rotation was an attempt to “confuse” issues around the dispute.
Investigations The HSE formed a review into the patient’s care but the HCA has yet to be interviewed about her claims, five years on from making the protected disclosure in May 2018. The fallout of the incident and “the lack of support” the HCA received from her ward manager was described in the report as a “major contributory factor as to why this investigation team are investigating the matter some seven years later in 2022″.
She said that the complaint by the patient’s family, which was not described in the report, “was handed around for all to see and widely discussed” by staff. In its findings, the investigation team found that on the “balance of probability”, the incident was more likely than not to have occurred as set out in the HCA’s complaint and in her interview.
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