that “using principles of crisis intervention and trauma theory, social workers and social work students placed in these agencies are benefiting both firefighters and community members served by the fire department.”
Bob Meyers, a soft-spoken man in his sixties, tried going for a short walk in the baking sun in July and fell down, prompting a visit from an ambulance. Bohe and Luckart looked at his medications, asked about his insurance and talked about different groups he might join to make friends. Bohe told him aboutand gave him the number for the organization. Bohe also sent an email to the organization when she returned to the office, and asked them to call him.
“If people need the ED we’ll gladly take them but it’s often a revolving door so we want to be able to provide the assessment and intervention in the moment and in the field,” Thomas explained over text. Rather than sending someone with a mental health issue to a hospital emergency room, the social workers can help people get their prescriptions refilled, connect to therapists or find substance use treatment programs.
Giles was impressed by CHAT’s ability to do just that. When a situation spirals out of control or there are too many mental health crises going on at once, Giles said she feels confident asking for the team’s help. CHAT is now working to hire four additional social workers to extend its service area and attend more calls after receiving additional funding in the city budget this year.
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