Some Apple users say parental controls aren't working properly: report

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Some Apple users say its parental controls aren't working properly. A CEO who has 4 kids called it 'frustrating.'

Some families who use Apple products say they're having issues with the parental Screen Time controls, The Wall Street Journal reported.in 2018, and it included a setting called Downtime. The feature is meant to allow parents to restrict apps and limit screen time on their children's iPhones, iPads, and iPods from their own devices.

"We are aware that some users may be experiencing an issue where Screen Time settings are unexpectedly reset," an Apple representative "I've used screen time for my kids to limit time on certain apps," one user wrote in December."It worked well for years, but now I will set the limits and then they will suddenly disappear after a day or even less."Others in the thread said they'd struggled with the issue for"months," with some contacting Apple directly for help.

 

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