From Alexander Bay to Tshwane: Meet the health department’s Mrs Impossible

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The chief director of health systems, Milani Wolmarans, is building a digital patient registration system for National Health Insurance. | via Bhekisisa_MG

Milani Wolmarans, the health department’s chief director of health systems, is building a digital patient registration system for all South Africans. Picture: Delwyn Verasamy

In the offices and boardrooms of the department’s AB Xuma building, named for Alfred Bathini Xuma, the first black South African to become a medical doctorthe detail of a plan to address structural inequality in health care — National Health Insurance — is being worked out daily. “When Covid came in March 2020, we were briefed by the then health minister [Zweli Mkhize], and afterwards I called my team and said: ‘Are you ready to do everything in your power to assist the country to deal with the pandemic, from an information perspective? I’m in.’”

“We gathered all of that in a month from both the public and private systems and proceeded to develop the dashboards people came to know so well. It was very difficult; we worked seven days a week for the first month, 18 to 20 hours a day.” “It’s a very diverse team and not everyone joined at the same time, but in spite of that everyone is on the same page and working towards the same goals, and I think that speaks to her leadership.”“I have my parents to thank, especially my father, who remains my greatest mentor. He used to say things like, ‘How do you deal with something that seems humanly impossible? Well, you just start.’ So ja, I think I have problem-solving in my genes.

 

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