Hundreds of social media moderators in Germany – who remove harmful content from platforms such as Facebook and TikTok – are calling on lawmakers to improve their working conditions, citing tough targets and mental health issues.
TELUS International is a well-known provider of content moderation services for Facebook, among others. Haksöz is expected to deliver a petition, signed by more than 300 content moderators in Germany, calling for a new set of legal protections for those in the industry, including improved access to mental health services, a ban on non-disclosure agreements , and improved pay and benefits.
"This is a very serious job, and it has serious consequences for workers. This job has changed me," he said."And these outsourcers are helping the tech giants get away from their responsibilities."