Announcing Mokoena’s appointment, Health Minister Joe Phaahla said the health ombud was an independent body established in terms of the National Health Amendment Act of 2013, with the responsibility to protect and promote the health and safety of users of health services by considering, investigating, and disposing of complaints in the national health system relating to non-compliance with prescribed norms and standards.The health ombud works in the Office of Health Standards Compliance .
Mokoena’s clinical and research interests encompass immunology, oncology and endocrinology, and was previously part of a renal transplant unit at the universities of Natal and Witwatersrand.
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