U.S. Customs and Border Protection Acting Commissioner Troy Miller called the Border Patrol chief a"true leader" in a statement announcing Ortiz’s retirement.
"He has numerous accolades and awards from his tenure in the Border Patrol, but the highest compliment we can bestow on him is that he is a great agent," Miller said."I want to congratulate Chief Ortiz on his retirement after more than three decades of service to our country. I look forward to seeing him out on the water, fishing from his boat, as he enters this next and well-deserved chapter.