during the pandemic for sanitary purposes, as they helped to eliminate contact between restaurant staff and customers.But since then, fewer restaurants are creating QR-code menus and the codes that are active are receiving fewer scans from customers, Mark Plumlee, the senior content manager for menu management and printing platformCustomers don't want to take out their phones when dining out, because it can be perceived as rude or distracting, the Times reported.
Some restaurants, however, are set on keeping QR codes around — mainly for the convenience and flexibility they provide customers, telling the times that the menus enable customers to order and pay without relying on a server. Benjamin Claeys, chief executive of Menu Tiger, a global QR-menu software provider, said restaurants are still interested. He told the Times that the number of businesses signing up for the company's services grew 37.6% in the first quarter of this year, compared to the last quarter in 2022.Sign up for notifications from Insider! Stay up to date with what you want to know.
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