This as-told-to essay is based on a conversation with Omar Ford, a 47-year-old part-time Uber Eats and DoorDash driver in South Florida who moved there after retiring from a career in New York City. In 2022, he made about 1,778 deliveries and earned $19,804 in take-home pay from Uber Eats, according to a document viewed by Insider. Documents were also provided to verify the tips and trip figures mentioned in the story. The conversation has been edited for length and clarity.
Since I started driving in 2021, I've made over 4,000 deliveries for Uber Eats and have a 5.0 rating — I also have a 4.98 DoorDash rating after 660 deliveries. During the week of March 13, I earned an average of $6.41 in tips across 35 Uber Eats trips. During the week of February 13, I earned an average of $7.66 in tips across 45 trips on Uber Eats. In my experience,Constant communication with customers regarding their orders is key to getting good tips.
I take these measures because racism is my biggest threat. My first experience with food delivery was back in 2016, when I worked for a local pizza shop in Fort Lauderdale, Florida. I wore the company's uniform and carried the big red pizza bags, but customers were sometimes hostile. With the recent stories of people being shot simply for showing up at the wrong door or turning into the wrong driveway, I've taken these steps to protect myself while out on deliveries. I have three active dash and rearview cameras to record audio and video. The body camera provides a record of my interactions while on the job.
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