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More 'human' mental health support needed to bridge 'digital divide'

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People with severe mental illnesses say they are struggling to access real-life help due to a digital divide. Calls have been made for ‘more human interaction’ to ensure people can reach potentially life-saving support.

‘We need that human interaction and we can’t work with digital robots.’

‘If you suffer with psychosis, chances are you will never be able to read the website,’ he explained. The author has said people should be able to access mental health help without relying on technology It is not just limited access to health support which Michael struggles with, as he is also unable to easily claim his benefits and receive his veteran discounts.Now, charities are calling for the NHS to ensure there are other ways to access support, outside of the digital world.

 

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