Abdulla: Health care is broken. It's no wonder our patients are shouting

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It’s not easy to be civil when you are in pain, when you have lost your quality of life, and when medical procedures keep getting cancelled.

“I am suffering. Doesn’t anyone care? I need a hip replacement. It has been delayed or cancelled again and again. I need more morphine tablets. Why can’t he see me?” The angry patient bellowed at my office administrator in a full waiting room through a COVID screen.Sign up to receive daily headline news from Ottawa Citizen, a division of Postmedia Network Inc.By clicking on the sign up button you consent to receive the above newsletter from Postmedia Network Inc.

Before you pass judgment, here is the back story. This 64-year-old man was well prior to COVID. He was active, a runner. He started getting hip osteoarthritis in 2018. We changed his physical fitness to biking and swimming, but he did not enjoy that as much, so he exercised less. His hip osteoarthritis got worse. We went through physiotherapy , medications , cortisone injections , and eventually hyaluronic acid injections , all with temporary relief.

He patiently got back in line. A date was chosen. He was working hard to manage his osteoarthritis, his diabetes, his hypertension, his heart disease, his cholesterol, his weight — all while being on Employment Insurance . As the date got closer, he worked harder but needed more pain medications. And in the end, they cancelled it again. That is when he burst into my office.Article content

It’s not easy to be civil when you are in pain, when you have lost the quality of your life, when you have lost your job, when you have lost your hope.

 

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