with serious illnesses, not visible to the naked eye, who leave unseen because wait times are exceptionally long.emergency department"My mother went to the place you are supposed to go to to get help and she never got it," said Dennis Snow."I wouldn't wish this on my worst enemy."Since September, Charlene hadn't been feeling well. Over Christmas, her symptoms worsened.
At 8 p.m., too uncomfortable to wait and worried about the sick babies Charlene asked the triage nurse to honestly tell her when she would be seen. Now that the funeral is over and the sadness has turned to anger, the family is determined to do what they can to prevent another patient from being failed and another family from going through what they are.
Charlene Snow, 67, went to Cape Breton Regional Hospital emergency department at 1 p.m. on Dec. 30 and left seven hours later after being told she most likely wouldn't be seen until the next morning. - Nicole SullivanOn Wednesday, Katherine posted Charlene's story to her Facebook page. Although they knew there would be some response, both she and Dennis are"blown away" by how many messages and emails they've received.
"My mother went to the place you are supposed to go to to get help and she never got it." — Dennis Snow "I'm really angry. I'm angry for my daughter and I'm angry for her 17-year-old grandson who is graduating this year. He was raised by her and she was his biggest supporter," Katherine said, sitting at the dining room table of her Donkin home Thursday morning.
"We have reached out to the patient’s family to discuss the initial review. We are committed to hearing their concerns and answering their questions with follow up of any findings. Due to privacy legislation, we are unable to publicly discuss patient-specific details, however we want to reiterate that providing safe, quality health care is our number one priority and we take any concerns about the care and safety of our patients seriously.