A CHATBOT designed to complete administrative tasks will roll out in more communities as part of a joint effort between Save the Children Philippines and Johnson & Johnson Philippines, Inc., to improve newborn and maternal healthcare.
Target communities are located in Taguig, Muntinlupa, Pateros, and Parañaque in the National Capital Region; and in Cotabato City, Shariff Aguak, and Datu Odin Sinsuat in the Bangsamoro Autonomous Region in Muslim Mindanao. Since it went live in October 2021, the chatbot developed by reach52, a health-tech platform, has been used by 87 HCWs across four barangays to book appointments for patients. It has recorded 182 engagements to date.
“Due to the pandemic, numerous services, including the provision of public health services, are under strain,” Ms. Andaluz toldThe chatbot is part of a larger three-year project launched in 2021 by Save the Children Philippines and Johnson & Johnson Philippines, Inc., which aims to help pregnant women and women of reproductive age by reducing information barriers.
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