West Zone concessionaire Maynilad Water Services Inc. is set to give rebate to its customers affected by prolonged water interruptions in areas served by the Putatan Water Treatment Plants , the Metropolitan Waterworks and Sewerage System Regulatory Office said Wednesday.
“In a meeting held on 06 January 2023, Maynilad accepted the findings of the said investigation and volunteered to provide a rebate to the affected customers,” Ty said. In a separate statement, Maynilad confirmed it accepted the result of MWSS RO’s probe and it volunteered to give a rebate to its customers affected by the recent water interruptions.
Maynilad said it is stabilizing the plant’s system that was affected by the defective equipment, and monitoring the turbidity trend in the raw water supply.