Virtual-care clinics may be adding pressure to the overwhelmed health-care system, the Ontario Medical Association said Thursday, even as some patients and doctors say they are vital alternatives to an otherwise necessary visit to an emergency room.health-care system
However, some patients and doctors are lamenting a reduction in virtual care options as doctors leave the platforms after the province and the OMA reached an agreement to reduce fees paid to doctors for virtual visits, effective Dec. 1. KixCare is no longer offering urgent virtual care services due to the fee changes, which it said has made its funding model unviable.
In order to maintain some level of access for children, the platform has launched a paid monthly subscription service for appointments with a nurse instead of a physician. For months, John – who said his daughters’ pediatrician is too overwhelmed to see them in a timely manner – was able to get same-day appointments through Rocket Doctor, a virtual care platform connecting patients in Ontario with physicians.
Ottawa dad Eli Kassis, who has been using Rocket Doctor since early 2021 to get quick medical advice or treatment for his son, said he has been turning to the service in lieu of a family doctor, which he’s given up on securing.
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