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Derby NHS 111 service sees 'unprecedented' surge in calls

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A medical director says the health service is battling a 'perfect storm' of challenges this winter.

Dr Aquib Bhatti, medical director at DHU Healthcare, says demand for its 111 service has been "unprecedented"An NHS 111 service is experiencing "unprecedented" demand after bosses said it saw a 30% increase in calls from people in the East Midlands.

The service, which operates from the Pride Park business estate in Derby, has seen demand surge this month.have caused a rise in calls.

 

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