The journey map is a visual illustration that intends to describe the diverse experiences of persons living with chronic, non-cancer, pain and identifies five key stages of the journey that have critical touchpoints with the health system. Each stage of the journey is framed from the lived experience perspective and explains what works well and common challenges at the individual level.
The map’s curated resources can be accessed by navigating within the map or by clicking the stakeholder-specific boxes below.conducted listening sessions and gathered survey data from people living with pain and clinicians who treat pain to better understand chronic pain management. All data was analyzed to identify key themes and summarized in an assessment report. The insights from this work then informed the creation of a person-centered chronic pain journey map.
Intended audiences include individuals living with pain, clinicians, health systems, payers, community organizations, and others who are committed to understanding and/or improving the chronic pain management process.An interactive web-based version of the journey map can be accessed below. The interactive journey map is also accessible on mobile devices.
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