show post piled high at sorting offices in the north-west and south-west of England and in Essex in the south-east.
She needs the new card in order to return an £80 pair of glasses, but she is running out of time because of the postal delays.
“I still haven’t received the letter from the hospital about the allergy tests. Basically, to give me advice on what to do,” she told. Asked if she blamed the delays on the strikes, she said: “Well, yes because where is it [the letter]? It hasn’t arrived yet.“It’s really irritating because I’m all upset about this condition. Because I’ve got other things wrong with me. I’ve got MS, I’ve got fibromyalgia. And I’ve got this other thing going on.
“I keep them in a file to make sure that I keep a record because I’ve got medical conditions,” she said. “If I’m stressed, I forget things so I like to have the letters. I put the appointments on my phone. And I put the letters on a notice board in order.”Royal Mail has brought forward its final posting dates to try to make sure presents and cards arrive in time for Christmas.